Testimonials

J. Ellis Apartment Locators
4.7
Based on 53 reviews
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Krystal Shelton
Krystal Shelton
14:19 18 Oct 20
Tiffany out the gate was so amazing! She got my information and went out of town for the weekend and Monday morning a text and a call saying I am so sorry I was busy this weekend I haven't forgot about you here is your list. From then on... she set up me an appointment to meet my apartment we went and my husband and I got approved. I ended up of changing jobs so we had to move our move in date but we still were able to move in last month all thanks to her hard work. I have been busy with this move getting everything thing in order but I can not let another day go by without giving the biggest Thank You Tiffany and now she is working with my sister in law😍😍😍 I will refer you to anyone❤read more
beka Carter
beka Carter
14:45 24 Sep 20
I was in a pinch and working with Tiffeny Middleton made my apartment hunting so much enjoyable. Tiffeny was responsive on all my inquiries, she was an ultimate “Johnny on the job”. It was a pleasure working with her. On my next move I... will certainly be using her again.read more
Larue Austin
Larue Austin
01:33 24 Sep 20
Tiffani was absolutely wonderful!!She found me a great apartment with wheelchair access in the time frame I needed and stayed within my budget.I will definitely call her the next time I move and recommend her to friends and family
Kiara Williams
Kiara Williams
01:34 25 Aug 20
First let me say that Nancy was the sweetest person I had ever worked with at J.Ellis apartment locators. I've never had any negative experiences with J. Ellis so this isn't really directed at the business itself but more so the... apartments they reach out to. I think that these apartments will tell locators what they want to hear just to get someone to apply and make money off of them. There were several occasions where J. Ellis referred me to two properties because they told Nancy that they worked with evictions, broken leases etc. But when I actually got to the property it was a different story. The first property; Bent Tree Park Apartments in Addison told Nancy they'd take me with, and the only thing I'd have to pay is a months rent up front. Cool, no problem, so when I applied to the property and of course paid money; the property manager told me that she did explain, which she actually didn't that if there was an eviction on my record it would result in a denial unless I could get a co-signer or co-leaser. So that was money down the drain. The next property "Parc Lake & Bayshore" in Lewisville said they only took one property debt and it had to be a year old. Well that was fine because I only have ONE property debt. What should have seemed like a maybe 2 day process between background, income and rental verification turned into a two week runaround even resulting in one of the leasing agents over there falsely telling me that they wouldn't be able to work with me because my eviction was under a year old. Well that's a lie, but okay. I had proven that it wasn't under a year old and it resulted in me having to ask for my money back and to call the whole thing off because it's clear they didn't want or need to lease apartments bad enough. My advice: J. Ellis you guys are great, and really go out of your way for your clients, however, I really believe that you should reiterate that you make your money off of people signing leases at apartments that you refer them to therefore, when you're calling to verify what they do or don't accept, they need to make sure that the information they're providing over the phone with you is the same thing they're telling a prospective tenant, because the only person that's making money when they're making false statements over the phone is the property when they retain app fees and sometimes the admin and deposit on a unit. You guys are the ones that are losing in the end. But I do appreciate the time and effort Nancy put in to at least HELPING me find an apartment but I ultimately ended up having to find my own apartment after no luck with the apartments Nancy referred me toread more
Nikki Copeland
Nikki Copeland
14:38 18 Aug 20
I LOVE working with these locators, especially Nancy. She gets to know every one of her clients and even business partners and holds a great relationship with each one. She knows the market and the industry and she makes it easy for us... when we need to get something leased. She's the best of the best. I recommend her past these 5 stars if you are looking for a GREAT place to live.read more
Dan Zamo
Dan Zamo
19:56 14 Aug 20
Tiffany Middleton is an excellent agent She was able to find me an awesome place at a price I could afford Thanks you so much !
Christina Brewer
Christina Brewer
21:56 13 Aug 20
Tiffany was an absolute joy to work with!! She was so patient with us even when we gave her a boatload of apartments to look at lol. I would definitely recommend her to anyone that's looking for apartments!!
Kyron Criner
Kyron Criner
16:16 06 Jul 20
I have to thank Tiffany Middleton for being patient and staying with me this was actually a long process and she came through for me 1 of the best locators out here!
Renay Gentle
Renay Gentle
14:17 02 Jul 20
Tiffany was VERY responsive, kind & found the perfect apartment for us! I'm recommending her to a few of my friends who plan to relocate to Texas. I thank her for all her hard work & effort.
David Butler
David Butler
01:50 16 Jun 20
Tiffany was great! I called her at noon on a Saturday needing to find and move into an apartment by Monday; unrealistic, I know. She found me a great apartment with everything I wanted and more. Was able to view, apply, and get approved by... 3:30 the same day! Was even able to get me completely moved in by my last minute deadline. She was very easy to get ahold of by phone, text and email. I love my new apartment and I could not have found it without her. Thank you so much.read more
jasmine hopkins
jasmine hopkins
19:33 02 Jun 20
My experience with Tiffany Middleton was through the roof awesome!!! I told her my situation and what I was looking for and she jumped right on it!! She found me a beautiful apartment property in a very nice area. I went and checked it out... the same day and I’m moving in Thursday. She was very nice and professional. I definitely recommend her to help you find your next home.read more
kirsten williams
kirsten williams
02:25 31 May 20
Tiffany is a life saver. I cannot thank her enough. My situation was very complicated and she was so patient, kind and very respectful. She kept me at ease throughout the whole process. I’m so thankful for Tiffany and the J Ellis... Apartment Locators for all their hard work.read more
Elizabeth Casmire
Elizabeth Casmire
15:39 28 Apr 20
I been looking for an apartment for awhile and been in contacted with a few different apartment locators but none have helped me like Tiffany she was very helpful and reply in a timely manner helped me find the perfect apartment with my... precise wants and needs. She is very friendly and nice willing to go beyond and above!read more
Vanessa Marie
Vanessa Marie
23:17 29 Feb 20
Tiffany , is AMAZING. I told her what type of apartment I needed and the location, and she got to business and got me a list of places and thanks to her I’m moving in a new place in a few days!! She goes above and beyond!!HIGHLY... RECOMMENDED THANKS AGAIN!!!YOUR THE BEST!!read more
Loretta Leonhardt
Loretta Leonhardt
01:27 20 Feb 20
Tiffany is a great professional who will find you an apartment in your preferred location. She has great customer service skills and is empathetic when your situation seems hopeless. She will provide guidance.with your specific needs. I... recommend her highly! Great team and great office! Nancy is an amazing lady as well. I don't think you would choose wrong if you choose this power team!read more
Andrew Jeon
Andrew Jeon
22:40 19 Feb 20
Tiffany at J. Ellis was amazing during my process of finding an apartment, she completely understood my situation and found the right place for me in a short amount of time. Her service was very helpful since she would always keep me... updated and I highly recommend her to anyone who is searching apartments. I honestly can't thank her enough!!read more
jovelyn baliar
jovelyn baliar
19:24 14 Feb 20
My experienced with J. Ellis Apartment Locator is amazing . Tiffany is very helpful and very understanding, she always put her clients first and always listen to them! I highly recommend J. Ellis Apartment Locator and Tiffany to my friends... and family! Thank you for your amazing service!!read more
Diego Cavazos
Diego Cavazos
16:38 14 Feb 20
My experience with this apartment locating Service was very good. Very fast, very professional, and got me an apartment when I had problems finding one elsewhere. The agent that helped me was Tiffany, and she was the best. A huge help.
janie wilson
janie wilson
02:39 28 Nov 19
Nancy is an excellent locator. She has a very professional office and she will find you the perfect apartment at a good price. They will find you the best apartment and make sure you are taken care of.
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